Glossary
35 terms across 7 categories
Comprehensive reference of terms, concepts, and frameworks used throughout the ASEAN-Cambodia Service Catalog. Each term is linked to related concepts for deeper understanding.
Anti-Money Laundering - A set of procedures, laws, and regulations designed to stop the practice of generating income through illegal actions.
Automated Regulatory Compliance Framework - The underlying framework that powers ARCS, defining rules, triggers, and validation logic for compliance enforcement.
Automated Regulatory Compliance System - A framework for ensuring services meet cross-jurisdictional regulatory requirements through automated checks and validation.
A chronological record of all actions, decisions, and changes made during service execution, enabling full traceability and accountability.
Central Bank Digital Currency - A digital form of central bank money that can be used for payments and as a store of value.
An explicit link between assertions made in outputs and their supporting source evidence, with hash verification.
A checkpoint in the service execution workflow that validates whether all regulatory and ethical requirements are met before proceeding.
An indicator showing the reliability level of data or analysis, based on source completeness and unknown/assumption flags.
The transfer of data across national boundaries, subject to various regulatory requirements and compliance frameworks.
The confidence in the security, privacy, and reliability of digital systems and the data they process, essential for digital governance.
A digital representation of an individual or organization that can be used to verify identity in electronic transactions.
The process of integrating digital technology into all areas of government operations, fundamentally changing how services are delivered to citizens.
The ideal composition of roles and minimum grade levels required to execute a service effectively, as specified in the service schema.
The use of information and communication technologies to improve the activities of public sector organizations and deliver services electronically.
A restriction status applied to services or outputs that fail compliance checks, preventing their release until issues are resolved.
The process of elevating an issue to higher authority or more specialized resources when standard procedures cannot resolve it.
Environmental, Social, and Governance - A framework for evaluating an organization's business practices and performance on sustainability and ethical issues.
A linked sequence of claims and their supporting evidence, with cryptographic hashes ensuring integrity and traceability to source documents.
The process of quantifying and assessing the effects of programs, policies, or investments on target populations and outcomes.
The practice of ensuring that all individuals have equal access to opportunities and resources, regardless of their background or circumstances.
The ability of different information systems, devices, and applications to access, exchange, integrate, and cooperatively use data.
Know Your Customer - A process of verifying the identity of clients to assess potential risks and prevent illegal activities.
A specific deliverable produced by a service, with type, ID, and audit marker for traceability.
The documented origin and history of data, including source page, manual version, excerpt hash, and version number.
A modular component displaying risk name, likelihood percentage, severity rating, risk owner, and controls/remediation steps.
A two-dimensional visualization showing risk exposure across multiple dimensions (e.g., sector × jurisdiction or risk type × severity).
A vertical component displaying key service metadata: Use When tags, Primary Outputs, Time-to-Run, Inputs Required, Risks, and Compliance Gates.
A branching diagram showing possible outcomes from a decision point, with success, escalation, and rollback paths annotated.
The practice of tightly linking design tokens and visual elements to the Service Catalog schema, ensuring deterministic content generation.
Sustainable Development Goals - A collection of 17 interlinked global goals designed to be a blueprint for achieving a better and more sustainable future.
The standard two-page layout for presenting a service, with overview on the left and detailed inputs/outputs on the right.
The ongoing acceptance of a company or industry's standard business practices and operating procedures by its employees, stakeholders, and the general public.
A compact component showing service title, one-line value proposition, category icon/color, key outputs, and dream team roles.
A predefined threshold or condition that, when triggered, initiates an alert or escalation procedure.
A compliance requirement ensuring no output is generated unless all fields with compliance requirements are satisfied or explicitly flagged.